ILT Studios, LLC, including any current or future affiliates and subsidiaries (collectively “ILT Academy”) is committed to the privacy of your information. This Privacy Policy is meant to help you understand the information we collect, why we collect it, and how you can manage it. This Policy applies to our website at www.iltacademy.io (the “Site”) and any related products, communications, or apps (the “Services”). By using our Site, or by purchasing our Services, you are acknowledging that you have read, understood, and accept this Privacy Policy.
In this Privacy Policy, any use of the words “you,” “yours,” or similar expressions refers to users of this Site and our Services, as well as any other individuals whose information we collect and process. References to “we,” “us,” “our,” or similar expressions refer to ILT Academy.
This Policy does not extend to anyone whose personal information is not under our control or management, including data that is collected by other websites that you may visit before or after this Site, and which are not governed by this Privacy Policy. We are not responsible for the data protection or privacy policies of any other websites, and accept no responsibility or liability for those policies. Please carefully check the policies of other websites and services you use before you visit or submit personal information.
Information We Collect
Information We Collect and Receive.In order for you to use our Site and Services, we need to collect and process certain types of information. Depending on your use of our Site and Services, this may include:
- Information you provide to us by completing forms on our Site, such as account registration, mailing lists, membership profile, etc.: For example, your name, contact, mailing address, phone number, or any other information you may provide in any request, form, or communication from the Site or related to the Services;
- Information you provide to us by contacting us: Any personal information you may provide to us through the creation of your account or when you email or call us. This includes information such as name, phone number, date of birth, mailing address, gender, demographic information, employer information, and any other details you provide in your communications. This information may be utilized for login verification as well as enabling use of the Services. This information may also be required to comply with laws or regulations in order to purchase certain Services. ILT Academy may also request your contact information for the purposes of having someone contact you for additional information, or in response to your request for information from us;
- Transaction information when you purchase Services from us: For example, if you make purchases with your credit card, we may use your credit card information for billing and credit card validation purposes;
- Login information, such as username or password, that you may use in connection with our Services;
- Information about the ways people visit and interact with our Site, such as statistics;
- Information about your activity through our Services, including your device information (such as your IP address, the type of device or browser you use, and your actions on the Site), frequency of usage of the Site or Services, and other data you choose to share such as access to agreements which may be saved on the Site in connection to the Services.
- Information about others: if you share information with us about another person, you must first obtain the consent from any other individual before providing that individual’s information to us.
- We will only use personal information to provide you with information, products, or services you have requested, to improve your user experience, or for other purposes set out in this Policy. Personal information does not include aggregate information from which individual identities have been removed.
Information from Children.ILT Academy’s Site and Services are not designed for and are not marketed to people under the age of 18 or such other age designated by applicable law (“minors”). We do not knowingly collect or ask for personal information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your personal information. We delete personal information that we learn is collected from a minor without verified parental consent. Please contact us at hello@iltacademy.io if you believe we might have personal information from or about a minor that should be removed from our system.
Cookies and Tracers.Our Site uses cookies, which are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the Site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, cookies may be used to track purchases or subscriptions. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
How We Use Information
- To allow you to log into and access your account;
- To deliver our Services, including personalizing your use of the Services according to your preferences;
- To provide customer service and our support services;
- To process any financial transactions you make on our Site;
- To keep your information secure, and to be able to verify your identity and contact information;
- To alert you about product updates, special offers, updated information and other news and services from ILT Academy;
- To ensure our Site and services are relevant to you and your interests;
- To help us create and publish content most relevant to you; and
- To contact you in response to sign up forms, contact us forms, or other methods of contact.
How Information May Be Shared
ILT Academy will never sell or rent any of your personal information. However, we may share your information with certain trusted third-party services to help us provide, improve, promote, or protect our Site, products, and Services. For example, we may partner with other companies to process your payments or store your data to support delivery of our products or Services. Whenever we share data with third-party services, we require that they use your information only for the purposes we have authorized, and that they protect your personal information at least to the same standards we do.
We also reserve the right to disclose personal information when it is reasonably necessary to conduct our business, protect ILT Academy’s legal rights and property, and to comply with the law or law enforcement. Otherwise, your personal information is never shared with any individual or other organization.
Protection of your Personal Information
We take the security of your personal information seriously, and follow industry-standard practices to protect the data we collect and process. ILT Academy has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that ILT Academy collects. For example, certain sensitive information such as credit card information, we will tokenize the data rather than store the data in its native format. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.
Remember, the safety and security of your information also depends on you. Where you have chosen, or where we have given you a user name and password for access to certain parts of the Site or Services, you are responsible for keeping the user name and password confidential. No method of transmission over the internet or electronic storage is completely secure, so ILT Academy cannot guarantee its absolute security.
Data Transfers
Because ILT Academy is a US-based company, your information may be collected and processed in the United States. Additionally, as part of the products and services offered to you through our Site, the information that we collect about you may be transferred to, and stored in, one or more countries other than where you currently reside. For example, this may occur if any of our servers or third-party service providers are located in a country other than yours. These countries may have different data protection laws that are similar to your current residence. However, if we transfer your information in this way, we will put in place appropriate protection to make sure your personal data remains adequately protected and is treated pursuant to this Privacy Policy.
Information for California Residents
In addition to the other information and rights described in this Privacy Policy, California residents are also entitled to certain additional information and have certain additional rights under the California Consumer Privacy Act (“CCPA”) with respect to their personal information. If you are a resident of California (a “Consumer” as defined by the CCPA), this section of the Privacy Policy applies to you. If you are not a Consumer, this section does not apply to you and you should not rely on it.
Information We Collect and How We Use It.Below is a summary of our collection and use of “personal information” (as defined by the CCPA) about Consumers in connection with our Services. For additional details, please consult the other sections of this Privacy Policy. Categories of Personal Information we may collect and use for our commercial and business purposes:
- Contact and account registration information. When you register for an account or contact us you may provide your name, email address, physical address, phone number, account username and password, electronic signature, and other related information.
- Financial or payment information. We collect information about payment methods that you provide, billing information, and information about the products or services you purchase.
- Transaction information. When you use the Services to conduct a transaction, we may collect names and email addresses of parties to a transaction, subject line, history of actions that individuals take on a transaction (e.g., review, sign, enable features) and personal information about those individuals or their devices, such as name, email address, IP address, and authentication methods.
- Customer service information. We collect information about your customer service communications with us, including, for example, questions and other messages you address to us directly through online forms, by email, over the phone, or by post.
- Information about your web browser, mobile device, or internet connection. When you access our Services online, we may automatically collect IP address, device identifiers and device attributes, including cookie IDs, mobile advertising IDs, and other similar unique identifiers, data about how you interact with the Services online (usage data), location information (e.g., city, state, country, and ZIP code associated with your IP address or derived through Wi-Fi triangulation) and, with your permission in accordance with your mobile device settings, precise geolocation information from GPS-based functionality on your mobile device.
Purpose of Collection.Commercial and Business purposes for which we use the personal information we collect:
- Provide you with and collect payment for the products and Services you request.
- Create your account and manage your relationship with us (e.g., communicating with you, providing you with requested information).
- Send you records of our relationship, including for purchases or other events.
- Market features, products, or special events using email or phone or send you marketing communications about third party products and services we think may be of interest to you.
- Record details about transactions involving electronic documents, (e.g., who initiated, viewed, or signed the documents; signers’ IP addresses; timestamps).
- Run sweepstakes, contests, and refer-a-friend programs.
- Choose and deliver content and tailored advertising, and support the marketing and advertising of our Services.
- Create and review data about our users and how they use our Services.
- Test changes in our Services and develop new features and products.
- Fix problems you may have with our Services, including answering support questions and resolving disputes.
- Manage the Services platform including support systems and security.
- Prevent, investigate and respond to: fraud, unauthorized access to or use of our Services, breaches of terms and policies, or other wrongful behavior.
- Comply with legal obligations.
- Meet legal retention periods.
- Establish, exercise, or defend our rights in legal claims.
The Right to Opt Out of Sales of Personal Information.Consumers have the right to opt out of “sales” of their personal information under the CCPA. According to the CCPA, and subject to certain exceptions, a business “sells” personal information when it sells, rents, releases, discloses, disseminates, makes available, transfers, or otherwise communicates orally, in writing, or by electronic or other means, a consumer’s personal information to another business or a third party for monetary or other valuable consideration. As explained further in this Privacy Policy, we share personal information with other companies. Consumers may submit requests to opt out of such sharing using the following methods:
- Adjust your cookie settings and select the option to opt out of respective cookie activities.
- Click the link to “unsubscribe” at the bottom of any marketing communication.
- Update your email/marketing preferences on our Site.
The Right to Access.Consumers have the right to request certain details about the personal information we have collected about them (generally, within the past 12 months). This includes the right to request:
- The specific pieces of personal information and the categories of personal information that we have collected about them.
- What categories of personal information we sold or disclosed for business purposes and the categories of third parties to whom we sold or disclosed that information for a business purpose.
- The categories of sources from which we collected personal information.
The Right to Deletion.Consumers have the right to request that we delete the personal information we have collected from them. In certain circumstances, however, the CCPA allows us to retain information for particular purposes (for example, if we need to retain the information to meet our legal obligations, and for certain other limited reasons set forth by the CCPA).
How to Exercise Access and Deletion Rights.Consumers may submit requests for access to or deletion of their personal information using any of the following methods:
- You can access and review personal information associated with your account by logging into your account on the Site.
- You may contact us at hello@iltacademy.io. For security purposes, we will attempt to verify your identity prior to fulfilling your request. If you have an account with us, we may verify your identity through your login to your account. If you do not have an account with us, we may need to respond to your request or otherwise contact you to request additional information from you to verify your identity (including, but not limited to your name, email address, or telephone number). If we are able to verify your identity, we will respond to your request to the extent we are able to and as required by law. If we cannot verify your identity, we may request additional information from you or we may deny your request. If we are unable to fulfill your request(s) in their entirety, we will provide further information to you about the reasons that we could not comply with your request. Certain personal information may be exempt from such requests under applicable law. In addition, we need certain types of personal information so that we can provide the product and Services to you. If you ask us to delete it, you may no longer be able to access or use our product and Services.
The Right to Nondiscrimination.Consumers have the right not to be discriminated against for exercising their CCPA rights. We will not deny, charge different prices for, or provide a different level of quality of goods or services with respect to Consumers who choose to exercise their CCPA rights.
Authorized Agents.Consumers may designate an agent to make CCPA requests on their behalf. For Consumers who do so, we will take steps to verify both the identity of the consumer seeking to exercise their rights as described above, and to verify that the consumer’s agent has been authorized by them to make a request on their behalf by requesting a signed written authorization or a copy of a power of attorney.
“Shine the Light”. California residents may ask for a list of third parties that have received your personal information for direct marketing purposes during the previous calendar year. This list also contains the types of personal information shared. We provide this list at no cost. If you are a California resident and would like to request this information, please contact us at hello@iltacademy.io.
European Union Residents
ILT Academy is not currently available for use outside of the United States. However, should it become available to residents of the European Union, data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from residents of the European Economic Area. Our lawful bases would include:
- Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver our Services, and assist with any questions you may have.
- Consent: we may ask your consent to process your personal information in some situations.
- Legal compliance: Sometimes the law says we need to collect and use your data.
- Legitimate interests: This is a term in data protection law that allows us to process your personal information if we have a fair reason to use your data, and only if we do so in ways that do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in running our business, including for delivering our Services, fraud prevention, quality assurance, and marketing purposes, as long as our use of your data does not materially impact your rights, freedom or interests. This allows us to improve and develop the quality of the online experience we offer all our users.
Email Notifications
We try to keep email communications to a minimum, and give you the ability to opt in to any marketing communications we send. For example, we may send you email relating to the Services we offer. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt out at any time. You can always opt out of receiving email information or mobile device notifications from ILT Academy other than communications informing you of the completion of a purchase, user registration, correction of user data, or change of password, by changing your preferences in your account and adjusting your user preferences in your account profile, or by sending us an email at hello@iltacademy.io stating your request. If we have sent you a promotional email or mobile device notification, you may send us a return email or mobile device communication asking to be omitted from future email or mobile device distributions. This opt out does not apply to information provided to ILT Academy as a result of a purchase of the Services, product service experience, or other transactions.
Retention
We will hold your personal information on our systems for as long as is necessary to perform the relevant processing activity for that information, or as long as is set out in any relevant contract you hold with us. This is a case by case determination that depends on things like the nature of the data, why it is collected, why it is processed, and any relevant legal or operational retention needs. For example, we may retain your data for as long as you maintain an account on our Site so that we may process and deliver your orders. We may also be legally required to hold some types of information to fulfill our statutory obligations. We review our retention periods for personal information on a regular basis. When the relevant processing activity has been completed, we may destroy your data, or alternatively anonymize the data in such a way that you are not personally identifiable, either directly or indirectly.
Control of your Information
ILT Academy is not currently available for use outside of the United States. However, should it become available to residents of other countries, Users or Site visitors residing in certain countries, such as the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights may include the ability to access, correct, and/or request deletion of your personal information. While these rights are not globally applicable, our customers are entitled to access the personal information that we hold about them. You can review the personal data you have provided us by accessing your account profile on our Site or if applicable through the mobile app. To ensure that your personal information is accurate, complete, and up to date, update your account profile on our Site, or contact us through the email address below regarding any errors or updates affecting the personal information that we may hold. To delete the personal information you have provided to us, please log into your account and delete your account from the account settings page. Please be aware that some or all of the features of our Site or our Services will not function without certain personal information.
You may also send us an email at hello@iltacademy.io to request access to, correct, or delete any personal information that we hold about you. To protect your privacy and security, ILT Academy may take reasonable steps to verify your identity before granting access to, correcting, or deleting data. We will generally respond to your request for information within thirty days, unless, for reasons beyond our control, a longer response time is necessary, in which case, you will be advised accordingly. Please note that we may retain certain information as required by law or as necessary for our legitimate business purposes.
You may have certain rights related to your personal information, subject to local data protection laws. To exercise any of these rights, please contact us at hello@iltacademy.io.
Questions, Comments, or Complaints
If you have questions or comments about this Privacy Policy, or if you are not completely satisfied with this Privacy Policy or its application by us, we invite you to convey your concerns or suggestions to us at hello@iltacademy.io. We will reply as quickly as possible and inform you of the steps, if any, that have been taken or will be taken in order to address your concern or implement the suggestion.
ILT Academy strives to satisfy our customers’ and visitors’ privacy concerns. However, if you have contacted ILT Academy about your issue and are still unhappy with our response, and if you are also a resident of the European Economic Area, subject to applicable law, you may also have the right to object to ILT Academy’s use of your personal information, and to lodge a complaint with your local data protection authority. More information is available here.
Updates and Changes to this Privacy Policy
This Privacy Policy is effective from April 15, 2023. We may update this Policy from time to time. If we do, we will let you know about any material changes, either by notifying you on the Site or by sending you an email. Any updates to this Policy will not apply retroactively. If you keep using our Site or Services after a change, that means you accept this Policy.